Next Horizon

Legal

Privacy Policy

Last updated: May 2026

Next Horizon Agency respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with our services.

1. Who We Are

For the purposes of applicable data protection laws, Next Horizon Agency is the data controller. We’re based in Thessaloniki, Greece and provide AI consultancy, custom AI agents and workflows, and voice-based communication solutions for businesses across Europe.

VAT number: 173820471.

For any privacy-related question, you can contact us at info@nexthorizonagency.com.

2. Information We Collect

We collect only the information necessary to operate our website and provide our services.

a) Information You Provide

Any information you submit via contact or demo request forms, including your name, email address, company, and message content.

b) Automatically Collected Information

  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and similar technologies (see Cookie Policy)

3. How We Use Your Information

  • Respond to inquiries and demo requests
  • Provide and improve our services
  • Improve website performance and user experience
  • Comply with legal and contractual obligations

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Consent (e.g. contact forms, cookies)
  • Legitimate interest (business communication, service improvement)
  • Contractual data: as required by law

5. Data Sharing

We do not sell your personal data.

We may share data with trusted service providers (e.g. hosting, analytics, communication tools) strictly for operational purposes. All processors are contractually bound to comply with GDPR and confidentiality obligations.

6. Data Retention

We retain personal data only for as long as necessary:

  • Contact data: until the inquiry is resolved
  • Analytics data: anonymized or aggregated where possible
  • Contractual data: as required by law

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

8. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact: info@nexthorizonagency.com

9. International Transfers

Where data is transferred outside the EU, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.